Creating a set of operating principles for how employees will behave towards each other and those they serve can be the foundation on which a more cohesive, trusting and trustworthy workplace culture can be created. And although giants like Google and Whole Foods Market have created operating principles, no group is too small or too large to take this step. As my article for Leadership Strategies, Inc. emphasizes, operating principles only have power if everyone from the CEO to the newest employee is expected to follow them.
See Build Trust with Operating Principles at Leadership Strategies, Inc.
Author and consultant Kathleen A. Paris, Ph.D., speaks on healthy workplaces, provides consulting for strategic planning, process improvement and redesign, and professional development for leaders. Read more »