Values
As a professional consultant, Kathleen will conduct all activities with you and your organization according to these core values:
  • Honesty: Shares information and feedback accurately;
  • Flexibility: Makes adjustments for changing situations;
  • Follow-Through: All commitments are honored;
  • Results: Helps clients achieve results in a way that honors client values and relationships.
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Staying Healthy In Sick Organizations: The Clover Practice™
Imagine feeling more peace of mind and less stress at the end of the work day. The Clover Practice™ will show you how.
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Blog: Change management

Bringing Your Strategic Plan to Life!

Most strategic plans are never implemented. Organizations may put a great deal of time and effort into creating a strategic plan and then neglect to implement it.

To paraphrase author Patrick Below, the purpose of planning is not to create plans. The purpose of planning is to create results.

Operating Principles Can Build Trust In An Organization

Creating a set of operating principles for how employees will behave towards each other and those they serve can be the foundation on which a more cohesive, trusting and trustworthy workplace culture can be created. And although giants like Google and Whole Foods Market have created operating principles, no group is too small or too large to take this step. As my article for Leadership Strategies, Inc. emphasizes, operating principles only have power if everyone from the CEO to the newest employee is expected to follow them.

Moving People’s Desks Every Year

Employees change desks each year for stronger teamwork at Care.com.

Reviewer Focuses on Interdependence

In his review of Staying Healthy in Sick Organizations: The Clover Practice™,  UK Consultant Philip Whiteley seized on “Declare Your Interdependence.”

 

Three Secrets to Implementing Your Strategic Plan

Three Secrets for a Successful Strategic Planning Process
I have facilitated close to 200 strategic planning processes. Here are three secrets for a successful strategic planning process. Also you can join me for a webinar “Successfully Implementing Your Strategic Plan” on Thursday, June 17, 12:00-1:15 p.m. CDT. The Magna Publications program is aimed at higher education, but the techniques are applicable to any organization.

How Is Collaboration Going?

Thanks to the Amherst H. Wilder Foundation, you can measure for free how well collaboration is going.

 

Be A Better Leader—Take Notes!

The most powerful leadership strategies are also the most simple. Here is one of those simple things: Take notes!  If you have time to make a grocery list, you have time to jot down a few things you noticed today.

 

Until We Get Our Act Together?

It’s an old fashioned approach to think we have to know all the answers before we are willing to communicate with clients, colleagues, customers or stakeholders. Inviting them to contribute to solutions is respectful and appreciative. This open approach is also very likely to shed useful light on the problem itself.

 

World Cafe Magic for Involving People

The World Café is a technique for really engaging people in questions and issues that matter to them. It combines doodling or drawing on the table followed by discussion and the opportunity to move to a different table with a different question and another round of writing, drawing and discussion.

More Ways To Say Thank You

Readers share their approaches for saying thank you to colleagues, co-workers, and clients. These suggestions followed the post “The Imperative to Say Thank You.”

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